Answers to Common Queries about True Evaluators' Services

Upon submission of your case request, our system will generate an automatic response within an hour, confirming the successful receipt of your request. This acknowledgment serves as confirmation that your case is in process, and a representative from True Evaluators will adhere to the processing time you have selected in responding to your inquiry.

To facilitate multiple requests, kindly dispatch individual emails for each candidate or complete a distinct evaluation form for each candidate.

To determine the cost of our service, please refer to our List of Rates. The pricing is contingent on the type of service requested and the chosen processing time. Rates for expert opinion letters and translations are variable, dependent on several factors. For a specific price quote on translation or expert opinion letter services, kindly submit your documents via our online application or send your request to sales@trevaluators.com, accompanied by our Evaluation Request Form. Once received, a member of our evaluations team will furnish you with a complimentary price quote.

For individual clients, True Evaluators requires payment information before processing a case request. To initiate a new request, complete the payment section on our online application. If you have already submitted a request without providing payment information, await contact from a True Evaluators representative, who will furnish your case number and service cost. Subsequently, you can submit payment details through our online payment portal.

If you prefer payment by check or money order, submit your Evaluation Request Form and documents to sales@trevaluators.com. Await contact from a True Evaluator's representative, who will provide your case number and preliminary assessment.

The processing duration for your case is contingent on the requested service. Standard processing for academic and in-house work experience evaluations takes three business days. Next-day and same-day processing options are available but note that same-day requests must be received by 1 pm Eastern time.

Expert opinion letters typically require 3-5 business days. Rush processing may be available based on the field and case-specific requirements. If you have a specific deadline, include it in your initial case request for feasibility assessment. Typically, expert opinion letters do not have an option for same-day processing.

Translation services processing time varies based on factors like language combination, word count, and formatting. Standard processing typically takes 3-5 business days, with rush options available. For larger projects, a True Evaluator's representative will provide the necessary processing time. Same-day processing is generally not available for translation services.

Your completed case will be delivered to you via email in PDF format.

Should you necessitate an adjustment or revision to your completed case, kindly reply directly to the completed case email received from True Evaluators. Ensure inclusion of your six-digit True Evaluator case number, located in the file name and at the document's top. In the email body, specify the type of adjustment or revision required, and we will expedite your request promptly.

Generally, True Evaluators does not mandate translations for academic documents in a Latin script. However, for documents in non-Latin scripts (e.g., Cyrillic, Arabic, Greek), a certified translation from a reputable translator or translation company is required. True Evaluators can provide a complimentary price quote for any documents needing translation.

No, True Evaluators is an immigration consulting firm specializing in evaluating foreign academic and professional credentials. Legal counsel is not provided. For immigration-related legal assistance, we recommend consulting with an immigration attorney.

No, True Evaluators does not accept original documents. Submit copies of all documents via email to sales@trevaluators.com along with your Evaluation Request Form. True Evaluators is not liable for any loss or damage to original documents sent.

No, True Evaluators provides standard academic evaluations, work experience evaluations, expert opinion letters, and certified translations. "Course-by-course" evaluations, focused on credit and GPA analysis, are not offered. Specific coursework details can be referenced upon request in a standard academic evaluation.

If online or email submission is not feasible, mail your case request to True Evaluators Evaluations at 1580 Sawgrass Corporate Pkwy, Suite 130 Sunrise, FL 33323. Include a cover sheet with full contact information, Evaluation Request Form, and documents. Please consult your postal service provider for estimated delivery times.

True Evaluator's evaluations are commonly submitted to USCIS for immigration purposes. They are also used for education, professional credentials, and licensing. If specific requirements exist for credential evaluation reports, inform us during the initial case request for guidance.

Specify your desired equivalency when submitting the initial case request (e.g., Bachelor’s in Business Administration, Master’s in Computer Science). True Evaluators will collaborate with you to accommodate your desired academic equivalency. If issuance of the requested equivalency proves challenging, alternative options will be discussed with you after thorough research and consideration.

For a comprehensive list of required documents for each service type, please consult our Instructions page.

New case requests can be initiated through our online application. Alternatively, you may submit your request via email to sales@trevaluators.com, including copies of your documents and our Evaluation Request Form.

Ensure that all documents are submitted as PDF, JPG, or Word attachments. Please be aware that emails containing numerous attachments or excessively large image files may be blocked by email servers. To avoid this, we recommend consolidating your documents into as few attachments as possible. Additionally, if your files include large image sizes, it is advisable to reduce their file sizes before transmission.

For multiple evaluation requests for different individuals, kindly send each candidate's documents in separate emails, accompanied by a copy of the Evaluation Request Form for each candidate.